Press Release brought to you by Mallcomm USA

Toolbox Group Makes Key Appointment to Lead Mallcomm’s Expansion in North and South America


Toolbox Group has appointed Randall McKillop, former Westfield Senior Vice President of Technology, Products and Services, to lead the major expansion of its multi-award-winning real estate management and engagement technology Mallcomm in the USA, Canada and South America. 

As Executive Vice President of the Americas, Randall will lead a growing team which will be based in Los Angeles with satellites planned across the territory. The team will serve the significantly growing number of clients and projects as Mallcomm becomes one of the fastest adopted real estate technologies in the sector. 

Randall brings with him a deep understanding of real estate and the importance of using digital communications tools to add value in real estate communities. He will use his extensive experience in delivering global digital solutions for user engagement and leadership in the delivering and scaling of software as a service. 

Randall comments on his appointment: “I’m really pleased to be joining Toolbox Group, and the team that Michelle Buxton has built. This is exciting times for the Mallcomm product as the leading tool for all types of property management needs from retail to mixed-use to residential. 

“Also, integrating engagement of B2B with B2C audiences in one platform is a ground breaking development that is putting Mallcomm ahead of other solutions. This is delivering customer loyalty in a way that has never been done before in real estate and really harnessing insights to drive the real estate business.” 

CEO and Founder, Michelle Buxton, adds: “Our US business has seen rapid success being adopted in the last six months in the region by institutional clients such as Unibail-Rodamco-Westfield and Mall of America, and with a substantial pipeline Randall will be growing the team immediately. Randall has a depth of experience and knowledge of leading a large software product that will really help us to meet this growing demand.” 


About Toolbox Group & Mallcomm 

Founded in 2000, Toolbox Group has grown to be one of the largest specialist agencies serving the real estate sector. The company provides insight-driven innovative solutions focussed on engagement with customers, tenants, the community and all stakeholders to deliver experience, loyalty, increased sales and measurable ROI. 

As PropTech pioneers Toolbox Group has capitalised on the role of technology to improve relationships with retailers, shoppers and all stakeholders in the retail community, and streamline operations to improve efficiency and ultimately add value to an asset. Toolbox Group is now working in 22 countries with 250,000 users of Mallcomm in 250 properties, 20,000 stores and 10,250 brands. 

Read more: 

For more information please contact: 

Helen Maguire, Group Head of Marketing, Toolbox Group T: +44 7534 930 581 E: 


09/11/2002 - 08:00


Mallcomm USA

Want more news about Mallcomm USA? Click here
Connect: Liz Dion