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What customer service skills improve retail business growth?
News 2 days ago
What customer service skills improve retail business growth?

Retailers seeking to drive profits need to focus on three key customer service skills, according to customer intelligence company Infiniti Research...

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Moorestown Mall completes leasing of former Macy’s box
News 2 days ago
Moorestown Mall completes leasing of former Macy’s box

New York City’s first outlet center may have just received a big city traffic boost. New York Mayor Bill de Blasio announced that Fast Ferry...

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Third parties, SMBs thrive on Amazon Stores
News 2 days ago
Third parties, SMBs thrive on Amazon Stores

Digitally native lingerie retailer Adore Me is bringing omnichannel customer intimacy to a sensitive part of the in-store shopping process. Based...

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CSA Q&A: Adore Me goes digital with the dressing room
News 2 days ago
CSA Q&A: Adore Me goes digital with the dressing room

Digitally native lingerie retailer Adore Me is bringing omnichannel customer intimacy to a sensitive part of the in-store shopping process. Based...

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All the employees at this new Starbucks have one thing in common
News 2 days ago
All the employees at this new Starbucks have one thing in common

A Walmart supply chain first — a high-tech consolidation center — will make its debut this summer. In July, the discounter will unveil its newly...

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Study - What feature do customers want in online delivery?
News 2 days ago
Study - What feature do customers want in online delivery?

This year marks the 25th anniversary of Amazon’s journey to completely overhaul the retail experience and commoditize the way consumers shop. Its...

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Walmart keeps expanding online grocery delivery
News 3 days ago
Walmart keeps expanding online grocery delivery

This year marks the 25th anniversary of Amazon’s journey to completely overhaul the retail experience and commoditize the way consumers shop. Its...

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Five Things Retailers Need Technology to Address
News 3 days ago
Five Things Retailers Need Technology to Address

This year marks the 25th anniversary of Amazon’s journey to completely overhaul the retail experience and commoditize the way consumers shop. Its...

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Study: Amazon Prime membership reaches new heights
News 3 days ago
Study: Amazon Prime membership reaches new heights

The NRF Big Show exhibit floor always throws a few curve balls, and that’s a good thing. Before NRF 2019, I posted a column discussing three tech...

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Tech Viewpoint: Three unexpected findings from NRF 2019
News 3 days ago
Tech Viewpoint: Three unexpected findings from NRF 2019

The NRF Big Show exhibit floor always throws a few curve balls, and that’s a good thing. Before NRF 2019, I posted a column discussing three tech...

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Transformation in Retail, Logistics and Transportation
News 3 days ago
Transformation in Retail, Logistics and Transportation

Javascript must be enabled for the correct page display Javascript must be enabled for the correct page display Amazon’s rise has triggered...

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Study: Online retailers should keep holiday spirit all year long
News 3 days ago
Study: Online retailers should keep holiday spirit all year long

Customers want a personalized shopping experience, but not the one they are currently getting. According to a study of 1,200 consumers and 400...

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Gymboree files for bankruptcy protection; to liquidate some 800 stores
News 3 days ago
Gymboree files for bankruptcy protection; to liquidate some 800 stores

Gymboree has filed for Chapter 11 bankruptcy protection for the second time in less than two years. But this time it has no plans to revamp its...

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Study: Retailers missing the mark with personalization
News 4 days ago
Study: Retailers missing the mark with personalization

Customers want a personalized shopping experience, but not the one they are currently getting. According to a study of 1,200 consumers and 400...

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Supply chain first for Walmart
News 4 days ago
Supply chain first for Walmart

A Walmart supply chain first — a high-tech consolidation center — will make its debut this summer. In July, the discounter will unveil its newly...

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First Look: Stop & Shop puts new spin on driverless delivery
News 4 days ago
First Look: Stop & Shop puts new spin on driverless delivery

Stop & Shop is the latest grocer to test automated delivery vehicles, but is taking a unique approach. Beginning in spring 2019, the supermarket...

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Big Lots takes sizable step to improve scheduling
News 4 days ago
Big Lots takes sizable step to improve scheduling

Discount retailer Big Lots is streamlining scheduling for its large workforce. Big Lots, which employs more than 35,000 associates in 1,400 stores...

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Kroger eyes POS transformation
News 4 days ago
Kroger eyes POS transformation

Kroger is preparing to deliver an omnichannel customer experience in its stores. The grocery giant is partnering with digital store platform...

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U.K. click-and-collect platform to hop the pond
News 4 days ago
U.K. click-and-collect platform to hop the pond

A U. K.-based company that enables physical and online retailers to offer click-and-collect services is coming to the U.S. Doddle’s click-and...

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Immersive ‘Floor of Discovery’ coming to Hudson Yards
News 4 days ago
Immersive ‘Floor of Discovery’ coming to Hudson Yards

Javascript must be enabled for the correct page display Javascript must be enabled for the correct page display Even with the upcoming March 15...

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Kraft grocery pop-up offers free food—to a very select group
News 5 days ago
Kraft grocery pop-up offers free food—to a very select group

Retail is not going away. That’s one of several predictions the chief executive of supermarket giant The Kroger Co. offered on the future of retail...

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British fashion retailer embarks on retail tech transformation
News 5 days ago
British fashion retailer embarks on retail tech transformation

L. K. Bennett is going to the cloud. The luxury fashion brand has selected Aptos’ end-to-end Singular Retail solutions in the cloud to offer its...

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Bebe debuts new online store, loyalty program
News 5 days ago
Bebe debuts new online store, loyalty program

Walgreens Boots Alliance and Microsoft Corp. have entered into a seven-year partnership as each company looks to gain ground against an expanding...

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Kroger CEO offers five predictions on future of retail
News 5 days ago
Kroger CEO offers five predictions on future of retail

Retail is not going away. That’s one of several predictions the chief executive of supermarket giant The Kroger Co. offered on the future of retail...

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Report: Shiney new technologies no silver bullet for retailers
News 5 days ago
Report: Shiney new technologies no silver bullet for retailers

Most people don’t want to speak with robots while shopping — either in-store of online. That’s just one of the findings in a study that reveals a...

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JLL names first global retail VP
News 5 days ago
JLL names first global retail VP

Charlotte Elstob has been named VP of international retail at JLL, a newly created position. Elstob joined the company’s London office in 2011 as a...

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Walgreens and Microsoft join forces in healthcare delivery alliance
News 5 days ago
Walgreens and Microsoft join forces in healthcare delivery alliance

Walgreens Boots Alliance and Microsoft Corp. have entered into a seven-year partnership as each company looks to gain ground against an expanding...

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Adore Me brings modern tech to in-store lingerie shopping
News 6 days ago
Adore Me brings modern tech to in-store lingerie shopping

A digitally-native lingerie brand is using smart fitting-room technology to take a big pain point away from in-store shopping. Adore Me, which has...

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The new ‘power shopper’ is...
News 6 days ago
The new ‘power shopper’ is...

Who says men don’t like to shop? Men are shopping more frequently in-store and online than women according to a new report, The Arrival of the New...

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Stage Stores ramping up off-price store conversion program
News 6 days ago
Stage Stores ramping up off-price store conversion program

Stage Stores is going off-price in a big way. The department store retailer announced it will convert approximately 220 additional department...

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