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12 kinds of shopping tech that didn't exist 10 years ago but have changed retail as we know it
It's been a banner decade for advancements in shopping technologies. From smart dressing rooms to automated checkout, we took a look at the 12...

Less than a year after abandoning HQ2 in New York City, Amazon says it's opening a new 1,500-employee office in NYC (AMZN)
Amazon is opening a new office in New York City that employs over 1,500 people, the company said on Friday. The announcement comes less than a year...

Store credit cards might score you a discount up front, but you should avoid them for 3 reasons
Store credit cards may sound appealing, but for most people they're rarely the best choice. They generally don't hold a candle to travel credit...

The $250 million wellness titan Goop opened a new store in San Francisco, complete with $600 cardigans and 'psychic vampire repellent.' Take a look inside.
Goop, Gwyneth Paltrow's controversial $250 million wellness brand, has opened a new store in San Francisco's Pacific Heights neighborhood. The...

If you want to get your gifts delivered before Christmas, you'll have to plan ahead. Here are the last days you can shop online with Amazon, Macy's, and other major retailers.
The countdown to Christmas is about to begin, which means only weeks remain for gift shopping. With this in mind, Business Insider contacted some...

Retailers like Nordstrom and Amazon are selling items like a $60 AirPod 'carrying strap' to capitalize on people's anxiety around losing a wireless earbud
Retailers like Nordstrom and Amazon have started selling "carrying straps" for AirPods, likely looking to capitalize on the mounting anxiety among...

The cofounder of Chewy explains how he created a $10.2 billion empire selling pet food to millennials who treat their animals like their firstborn child
Ryan Cohen cofounded online pet food and supplies store Chewy.com at the age of 25. He sold the company to PetSmart for $3.35 billion in 2017 and...

The cofounder of the rental startup that bought Lord & Taylor reveals its secret weapon and shares its plan to reverse the department store's decline
Clothing rental startup Le Tote recently bought Lord & Taylor for $100 million in a surprising acquisition. While rental startup Le Tote would...

All 145 A.C. Moore stores will shut down, but a small handful will become Michaels locations
All A.C. Moore stores will be shuttering for good. The chain's parent company, Nicole Crafts, announced the closure of the arts-and-crafts business...

One chart shows how far Sears has fallen from its status as the world's largest retailer
Sears, once the world's largest retailer, had more than 3,500 US stores under its Sears and Kmart banners in 2010. Over the last 10 years, the...

The retail industry could be headed for a tough holiday season. Here's a roundup of 3 companies that just cut their profit outlooks.
Slashed full-year profit outlooks are weighing on retail stocks ahead of the important holiday season. After disappointing earnings reports this...

6 major ways that shopping has changed over the last decade, from the death of the mall to virtual dressing rooms
Shopping has changed a lot in the last 10 years. The rise and Amazon and e-commerce are just a few factors that have forced traditional retailers...

From Casper to Glossier, these 12 new brands transformed the world of retail in the last decade
In the last ten years, the way we shop, eat, and exercise has transformed drastically. Direct-to-consumer brands have taken over in the last 10...

Lowe's workers say that the home-improvement giant's new scheduling policies are leaving some employees feeling like they're 'walking on eggshells'
Lowe's store employees say that the company's new scheduling policies are driving down morale. In October, Business Insider spoke to 17 current and...

JCPenney surges 23% after its 3rd-quarter earnings report wasn't as bad as analysts thought it'd be
JCPenney reported fiscal third-quarter 2019 earnings on Friday that weren't as bad as Wall Street expected. Shares of the retailer rose as much as...

Amazon is set to open 'Amazon's first grocery store' in 2020
This story was delivered to Business Insider Intelligence Payments & Commerce subscribers earlier this morning. To get this story plus others to...

6 major ways malls have changed over the last decade
More than 9,100 stores are expected to close in 2019 as the retail apocalypse ravages the US. Mall vacancies were at a seven-year high in October...

The rise and fall of Gap, one of the most iconic and beloved American retailers
Gap, the largest specialty retail company in the US, was once one of America's most beloved apparel retailers, known for its laid-back basics and...

A popular liquid-filled toy is bursting in Target and Walmart stores after the toy company produced a batch with a quality issue
A liquid-filled toy called the Super Squishy Blob Ball is bursting in store aisles. Eight former and current employees in Target stores in...

50 haunting photos of abandoned shopping malls across America
American malls are closing all over the US. A report done by Credit Suisse in 2017 estimated that 20% to 25% of malls would shutter between 2017...

Leaked Sears document reveals how store managers broke news to workers about layoffs and closures
An internal Sears document reveals how store managers were instructed to inform employees of upcoming closures and layoffs. The document contains a...

We went to Barneys right after liquidation sales began and saw the measly discounts that have prompted complaints from shoppers
Barneys New York began liquidation sales this week, both in its seven remaining stores and online, after the company was sold to Authentic Brands...

Barneys shutting down is 'surreal' but 'not surprising,' says the millennial CEO at the head of a luxury eyewear brand that Jeff Bezos and Brad Pitt have been spotted wearing
Garrett Leight, the founder, CEO, and Creative Director of luxury eyewear company Garrett Leight California Optics, used to sell his products in...

Sears is closing 96 more stores, leaving only 182 stores left in the US. Here's the full list of the ones closing.
Sears is closing 96 more Sears and Kmart stores in the US by February 2020, a press release from the retailers' parent company announced Thursday....

The Popeyes chicken sandwich might be even more popular the second time around as restaurants report long lines and soaring sales
Popeyes relaunched its wildly popular chicken sandwich on Sunday after selling out of the menu item in August. The relaunch was so popular that...

I went to Starbucks' futuristic new pickup-only store and saw how it could transform the way people buy their coffee
On Tuesday, Starbucks opened its first-ever Starbucks Pickup store, a pickup-only location that lets customers order ahead through the chain's...

I just went to Wegmans for the first time, and now I see why the grocery chain has such a massive cult following
Wegmans, a family-owned grocery store chain on the East Coast, has one of the most loyal followings in retail. Fans travel from far and wide to...

9 department stores that once thrived a decade ago but that no longer exist
The retail apocalypse this decade claimed the lives of several major department stores, which shuttered their doors alongside popular mall brands...

Barneys officially sells to Authentic Brands Group in a deal that is expected to close most of the luxury chain's remaining stores, leaving 2,000 jobs in uncertainty
Barneys officially sold its remaining assets to Authentic Brands Group on Friday. The deal is expected to shutter most of its remaining stores and...

Here are the holiday return policies for 31 popular retailers, including Best Buy, Apple, and Amazon
Holiday shopping is hectic enough as is, and that's not even considering the returns you'll eventually have to make. Luckily, many retailers extend...